Return and Refund Policy

4. Right of Withdrawal

4.1 The customer has the right to cancel an order up to 14 days after receiving the goods. If you wish to exercise the right of withdrawal, write to info@myuras.com. Do not return the goods to Myuras Studio before receiving confirmation to proceed. The goods must be returned in the original packaging and to the address indicated on the receipt. Myuras Studio will refund the payment to the customer.

4.2 The direct costs of returning the product are borne by the customer.

4.3 During the withdrawal period, the customer must handle the product and its packaging with care. The customer will unpack or use the product only to the extent necessary to determine its nature, characteristics, and functioning. The underlying concept is that the customer should handle and inspect the product as if they were in a store.

4.4 The customer is liable for any reduction in the value of the product resulting from handling the product in a manner that is not in accordance with the above paragraph.